Frequently Asked Questions

Everything you need to know about your Moon Nude experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally arrive within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimates and swimwear must have the protective liner intact.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our 'Nude' fit is designed to be true-to-skin.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, Moon Nude is committed to ethical fashion. We use organic cotton, recycled synthetics, and eco-friendly dyes to ensure our impact on the planet is as minimal as possible.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.